"I found Interface very practical to deal with, Syscom has always produced software that complies with recognised industry standards. Achieving the ISO 9001 further demonstrates Syscom’s commitment to its customers the award involved exploring each and every process and formerly documenting them. A number of improvements were made as a direct result of this procedure and yearly audits on our Quality Policy will ensure it is reviewed for continuing suitability".
As a result of this exercise, Syscom is reaping the rewards of achieving ISO 9001 and has already received some good feedback from its customers, demonstrating the improvements that Syscom has made within the business are having a good impact on customer satisfaction levels.
Chris Brentnall, Finance Director of Syscom Plc
A Cusotmer of Syscom PLC for over 8 years commented “Syscom Project Managers, Consultants and Support Staff take time to understand our needs and provide good quality advice and guidance to our company. This results in a continuously high standard of software and service being delivered to us”. He continued, “the fact that Syscom has been awarded ISO accreditation provides me with greater confidence working alongside Syscom as we continue to work in partnership with them to scope and deliver additional IT projects into the future”.