"While we have always impressed recognised brand-name customers with our approach, up until now we haven’t had the officially-recognised systems and certifications in place to turn their enquiries into potential orders. Now they are in place, I expect more doors to open"
Goldcrest Coatings Ltd
"We enjoyed implementing ISO 9001 with Interface NRM they were really helpful, and we found the whole process relatively simple".
Safety Development Services
We chose Interface to assist with our ISO 9001 certification and were thoroughly satisfied with the service they gave us. They provided excellent training for us to develop our systems to meet the necessary standards, and then carried out an in-depth audit to achieve certification.
We would confidently recommend Interface to anyone seeking to achieve the ISO 9001 standard.
"I found Interface very practical to deal with, Syscom has always produced software that complies with recognised industry standards. Achieving the ISO 9001 further demonstrates Syscom’s commitment to its customers the award involved exploring each and every process and formerly documenting them. A number of improvements were made as a direct result of this procedure and yearly audits on our Quality Policy will ensure it is reviewed for continuing suitability".
As a result of this exercise, Syscom is reaping the rewards of achieving ISO 9001 and has already received some good feedback from its customers, demonstrating the improvements that Syscom has made within the business are having a good impact on customer satisfaction levels.
Chris Brentnall, Finance Director of Syscom Plc
A Cusotmer of Syscom PLC for over 8 years commented “Syscom Project Managers, Consultants and Support Staff take time to understand our needs and provide good quality advice and guidance to our company. This results in a continuously high standard of software and service being delivered to us”. He continued, “the fact that Syscom has been awarded ISO accreditation provides me with greater confidence working alongside Syscom as we continue to work in partnership with them to scope and deliver additional IT projects into the future”.
“We were well supported at all times through the certification. The process was expalined in a clear manner and questions we had were answered efficiently. We are very satisfied and now have systems and certification in place to further improve our business.”
Graham Doyle, D2NA Ltd
"Thank you very much for the way that you approached me and my requirements for achieving ISO 14001. I thought it was done in a really professional way with sufficient guidance and encouragement to make me do all the hard work! At the same time you made it relevant to my business which is so important, given that time is so precious."
Nick Chavasse, NRG Direct Mail Ltd
"The service I received was fantastic. Every aspect explained. I would recommend Interface wholeheartedly. Sterling job".
Phil Allmark, Asset Surfacing Ltd, Shrewsbury
"By adopting a simple step by step approach to the audit Interface made a seemingly complicated procedure straightforward and easy to follow".
Tim Holiday, Director, Total Storage Systems Ltd
"The Interface team were extremely supportive and turned a notoriously complex subject into a straightforward process. Their approach is very 'hands-on' and they were available whenever required to provide support."
Andrew Walker, Iola Ltd
"Top marks! The Process was well explained and time was taken ensuring that we understood the system. We very much recommend them."
Steve Elliot, Shifnal Environmental Safety
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